Is 40% of your team doing 100% of the work

Now this is not to say that 60% are sitting around doing nothing. Far from it. But a significant percentage, due to lack of clarity, motivation, confidence and accountability have settled back into cruise control. It’s not intentional and its not malicious. It’s just human nature.

Employers have tried countless ways to improve employee performance and drive motivation and moral. Some organizations are driving employees through fierce competition while others strive to ensure a congenial, team-based atmosphere. No one can claim with total assurance that they’ve found a method for driving performance that works consistently.

Consistency, in the context of investigations, is replacing the thousands of individual investigation management strategies with a consistent investigation management methodology.  Implementing consistency can replace the risk associated with poor investigation management practices.

The key benefits of consistency are that it delivers clarity, motivation, confidence and accountability to investigators.

ClarityClarity is an inevitable outcome of consistency. Without a consistent investigation management methodology, you can find yourself completely unaware of what you are meant to be doing on a daily basis. Consistency in investigation management methodologies will provide clarity on the investigation objectives, allowing you to focus with a fierce, undeterrable nature.

Motivation: When you are on top of your investigation tasks for the day/week and you can see progress, you feel naturally motivated. Fierce, potentially – but confident, most definitely! Your productivity increases significantly and are constantly motivated to just keep going and do better every time. Consistency sets the guidelines and expectations investigators have of themselves, and ultimately, you start looking for new ways to conquer the investigation objectives.

ConfidenceWhen you’re clear minded & motivated, it’s only normal that your confidence is raised. You’ll find yourself a lot more assertive, self-assured and confident in the decisions you’re making. There’s a difference between arrogance and confidence, so don’t get them confused. Nothing is more appealing for colleagues and management than someone who is confident in their abilities, approach and demeanour. You will naturally instil trust through your tone and body language.

Accountability: It is innately human to deflect responsibility and point blame elsewhere when we haven’t got the outcome we wanted. By implementing consistent investigation management methodologies that keep an investigation on course, you inevitably create accountability for not only yourself, but the investigation team.

As you will note, each of these points is a flow on from the last. They’re all interrelated. Each key benefit is meant to empower you more than the last and really help build yourself up professionally.

Elementising Evidence is more than an alternative approach to investigation and evidence management. It is innovative craft to investigation management that delivers consistency to investigation management.

Craig Doran, Founder and visionary for the COMtrac investigation, evidence and brief management methodology called Elementising Evidence.

Craig knows the challenges private sector agencies, law enforcement and government regulatory agencies have in maintaining the effectiveness and quality of investigations within environments where information technology is mainly focussed on case administration and business intelligence rather then the actual operational environments.

With COMtrac as your investigation partner, you are able to increase your front line capacity while resting assured COMtrac is by your side as your partner helping strengthen results, reducing risk and improving the overall quality of your investigations.

John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase

CTO

Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey

CIO/CISO

As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.