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Comtrac For
Law Enforcement/
Public Safety

Comtrac’s investigative methodology and step-by-step system for law enforcement are unique in the market. While traditional case management systems function like simple databases, Elementising Evidence™ guides you through the investigation process – ensuring that you substantiate all elements required. With increased transparency, law enforcement can shift their focus to the parts of the case that matter most.

  • Receive details on what needs substantiating, based on the law.
  • Upload and categorise evidence with ease
  • Early identification of Regulatory breaches that need to be substantiated, based on the legislation
  • Create a complete investigation report in just a few clicks
Book a free demo
Download our Law Enforcement/Public Safety brochure
Head to our 'How it Works' page to find out more

Key Partnerships and Integrations

SafetyCulture

SafetyCulture (iAuditor) is a global technology company that puts the power of continuous improvement into everyone’s hands. A mobile-first application that creates a seamless in-field solution for investigators.

Axon

.Axon offers a suite a public safety hardware and software solutions for a safer world. World leaders in equipment such as BodyCam's, Comtrac's integration enables users to load evidence directly into the platform; offering both a secure and time saving solution

Microsoft Azure

Microsoft Azure, often referred to as Azure, is a cloud computing platform run by Microsoft. It offers access, management, and the development of applications and services through global data centers

Head to our 'Partnerships/Integrations' page to find out more

Revolutionising Investigations through the incorporation of AI

  • Comtrac unveils a world-first advancement in the application of AI services within our investigation matrix, setting new efficiency standards
  • The software processes diverse data types, including video, audio, documents and images
  • AI accelerates workflow, enhancing accuracy by automatically mapping evidence against investigation elements. Case leaders can review and accept the compiled evidence.
  • Comtrac's AI streamlines processes, enabling faster data analysis and informed decision-making.
Case Management systems (CMS) vs. Electronic Investigation Management Systems (EIMS) ebook

Why Investigation Management Software?

Comtrac increases the efficiency and quality of your investigations. For law enforcement, that means better and fairer outcomes in the justice system. Reducing investigation timeframes allows law enforcement agencies and prosecutors to recover and reallocate resources to achieve more with less.

Thanks to Comtrac's Elementising Evidence™ technology, you can:

  • Know exactly what you need to prove based on the offence or breach
  • Collate and document all types of evidence clearly
  • Assign evidence to specific elements of the offence that require substantiation
  • Generate an admissible investigation report in just a few steps
“Entities should have an electronic investigation management system (EIMS) to record, collate and manage investigations.”
~ as stated within the new Australian Government Investigation Standards (AGIS) 2022
~ as stated within the new Australian Government Investigation Standards (AGIS)
“Entities should have an electronic investigation management system (EIMS) to record, collate and manage investigations.”
~ as stated within the new Australian Government Investigation Standards (AGIS) 2022
~ as stated within the new Australian Government Investigation Standards (AGIS)

The new Australian Government Investigation Standards (AGIS) eGuide

This updated framework outlines crucial ‘should’ and ‘must’ provisions, setting the bar for top-tier investigative practices and outcomes. Click through to discover the comprehensive breakdown in our eGuide

Download the eGuide

Standard Case Management vs. Electronic Investigation Management systems

Before we get into what is required from a CMS to align with the new AGIS EIMS standards, it’s important to discuss the difference between case management and investigation management systems.

Download the eGuide

Who is Comtrac For?

Law enforcement and public safety are a key area where the benefits of the Comtrac solution can be immediately experienced. Through the many automated features including the evidence matrix, streamlined DocuSign™️ processes and report generation along with our new AI evidence search and mapping, teams are saving a minimum of 35% of their time! The ability to complete statements and reports sooner means teams are back out investigating sooner and meeting required case deadlines.

Comtrac provides an investigation methodology that automatically…

Delivers case transparency and accountability.
Accelerates the investigative process through automation and AI
Starts creating your digital brief and evidence matrix as soon as the case is opened.
Ensures consistency and quality of final reports within required timeframes.

It’s suitable for any type of investigation including

– End-to-End Policing & Accident Investigations
– Domestic Violence Incidence & Investigations
– Escalated Workplace Investigations with Criminal Charges

See who’s using Comtrac

Ready to Start
Elementising Evidence™

Our Investigation Specialists can help review your current process. They have years of experience with businesses or agencies like yours, and are ready with advice on how to improve your efficiency and consistency.

Speak with an expert

Comtrac is completely revolutionising Investigation Agencies by making the Investigation process efficient and consistent.

Our customers achieve high quality outcomes for their stakeholders in every investigation.

Contact Us

Have a question?

1300 292 939

Contact us at

innov8@comtrac.com.au

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John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase

CTO

Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey

CIO/CISO

As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.