Enchanced Efficiency

Investigation Reporting

Comtrac is a comprehensive, end-to-end investigation and digital report management solution, creating a workflow specifically designed for investigators.

Call us directly on 1300 292 939

Streamline your investigations by 35%* through Elementising Evidence™️ &
Digital Reporting

Comtrac is the investigation management platform that significantly improves the quality and efficiency of your investigations – compared with traditional case management systems.

*Average based on 2021 customer survey.
Play Video

Trusted by

Comtrac has facilitated hundreds of thousands of investigations across
regulatory agencies, law enforcement and large private sector companies.

Comtrac Vs Case Management Systems

Comtrac has facilitated hundreds of thousands of investigations across
regulatory agencies, law enforcement and large private sector companies.

Competing Brands

  • Create Cases
  • Task Management
  • Document Register
  • Case Administration
  • Report on Outcomes
  • Investigation Management
  • Evidence Matrix
  • Event Chronology
  • AI Mapping Assist
  • Automated Briefs of Evidence
  • Forms Manager
  • Mobile Application
  • Third party App Integrations

Comtrac

  • Create Cases
  • Task Management
  • Document Register
  • Case Administration
  • Report on Outcomes
  • Investigation Management
  • Evidence Matrix
  • Event Chronology
  • AI Mapping Assist
  • Automated Briefs of Evidence
  • Forms Manager
  • Mobile Application
  • Third party App Integrations

What Makes Comtrac Different

ELEMENTISING EVIDENCE ™️

Comtrac is an innovation to investigation, evidence and brief management system, that will streamline the delivery of quality briefs of evidence and investigation reports.

Automated digital briefs of evidence

Speed up investigations by automatically building the brief of evidence / findings reports as the investigation progresses… NOT weeks or months after the investigation finishes.

Transparent and consistent evidence mapping​

Track and capture activities and key events – and map acquired evidence against specific elements of the offence or breach under investigation.

Flexible and configurable software

Designed by investigators for investigators, our software is highly configurable and can be adapted to suit your specific needs. Plus, our team of experts are on hand to ensure a seamless implementation process.

The new Australian Government Investigation Standards (AGIS) eGuide

This updated framework outlines crucial ‘should’ and ‘must’ provisions, setting the bar for top-tier investigative practices and outcomes. Click through to discover the comprehensive breakdown in our eGuide

 

BOQ Case Study:
Enhancing Investigative Efficiencies by 50%

Download our latest Case Study, BOQ’s Fraud Investigations adopts our new digital – first solution. With an amazing 50% uplift in operational efficiencies* the team are enjoying the real benefits of the Comtrac Solution

*Malcolm Milne ~ Manager, Fraud Systems and Analytics, BOQ

What our clients say about us

Built For Your Investigations

Drive your investigation with more than just case management software (often just digital filing cabinets). Comtrac’s Elementising Evidence ™ facilitates every step of your investigation”.

Law Enforcement

Designed to streamline law enforcement investigations. Its unique investigative methodology means better and fairer outcomes in the justice system.

Regulatory Agencies

Progress large and protracted cases more effectively and efficiently. It’s the only software of its kind available to regulatory agencies.

Law Enforcement

Designed to streamline law enforcement investigations. Its unique investigative methodology means better and fairer outcomes in the justice system.

Regulatory Agencies

Progress large and protracted cases more effectively and efficiently. It’s the only software of its kind available to regulatory agencies.

Professional Standards Investigations

Follow a simple methodology for your points of proof for integrity investigations to deliver administrative sanctions.

Commercial Sector

Commercial sector investigations must be rigorous – especially in the dynamic areas of Financial Crimes and anti-money laundering. Comtrac helps audit teams navigate complex cases.

Professional Standards Investigations

Follow a simple methodology for your points of proof for integrity investigations to deliver administrative sanctions.

Commercial Sector

Commercial sector investigations must be rigorous – especially in the dynamic areas of Financial Crimes and anti-money laundering. Comtrac helps audit teams navigate complex cases.

Integrations & Partnerships

Comtrac is a configurable software that can compliment your existing suite of systems. Due to previous customer requirements, integrations have included MS Power BI, ASIC, Salesforce, DocuSign, Google Maps, The List and other geospacial data referencing platforms, SafetyCulture (iAudit) and Axon.

Ready To Revolutionise Transform Improve Streamline
Your Processes?

Talk to one of our Investigation Specialists about your current process. They’ll show you how Comtrac is streamlining investigations for businesses or agencies similar to yours.

John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase

CTO

Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey

CIO/CISO

As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.