Webinar: From fraud to resolution - streamlining fraud and scam investigations ​

🗓️ Thursday 9th October, 2025
🕒 10am AEST and 11am AEDT (45 mins)

With rising scam and fraud trends across the banking and financial services industry, investigators are facing growing case volumes, increasingly complex scam syndicates, and mounting administrative workloads. In this webinar, we welcome a special guest from Bank of Queensland to take you inside their scam and fraud investigations and show how technology is streamlining the process.

We’ll explore how Comtrac supports investigation management, including generating briefs of evidence and other formal outputs for internal use, the police, AFCA, and other regulatory bodies. The session will also feature a live walkthrough of an example fraud case, demonstrating evidence mapping, AI-assisted investigation, automated brief and report generation, and streamlined collaboration with external partners.

👉 Register for the webinar

Guest speakers

Malcolm Milne ​| Manager Fraud Systems and Data Analytics​
Bank of Queensland

Malcolm is the Manager of Fraud Systems and Data Analytics at Bank of Queensland. He leads high-performing teams in business systems and data analytics, delivering effective fraud detection and prevention frameworks.​

Craig Doran | CEO and Founder
Comtrac 

Craig’s law enforcement career spans over two decades, starting with the Queensland Police Service where he led high-stakes units, securing a conviction against an international fraud syndicate and dismantling an outlaw motorcycle gang. In 2008, he helped develop a digital evidence management system at the Crime and Corruption Commission. In 2016, Craig founded Comtrac, creating a digital brief of evidence application that streamlines investigations.