Confidently manage child safety and reportable conduct investigations
Comtrac can be configured as a solution for teams responsible for reportable conduct and other child safety obligations. It helps organisations remain compliant by standardising investigation processes and generating reports for regulators.
Final Investigation Report
CR-24-000393
Interim investigation report
CR-24-000392
Reportable conduct investigations weren't designed for spreadsheets
Most teams are walking into the new reportable conduct schemes with tools that were never built for the job. Here's what that looks like.
Tight timeframes for reporting and investigations
Organisations under reportable conduct schemes must meet strict statutory timeframes, often commencing investigations within 30 days, creating pressure to act quickly while maintaining fairness and quality.
Inconsistent reporting across schools or organisations
Every school, organisation, or individual runs the process differently. Reports vary in quality, structure, and defensibility. New staff start from scratch each time, with little to no institutional memory to build on.
Evidence scattered everywhere
photos in emails, statements in shared drives, notes in Word docs, timelines in people’s heads. When regulators request a chain of custody, it must be stitched together, making it hard to meet mandatory timelines.
One place to manage the full investigation and reporting
From intake through evidence collection such as witness interviews, mapping evidence to allegation elements, and final investigation reporting. All in one defensible record.
Structured intake
Document allegations under the scheme and assign an investigator in seconds.
Task management
Automating tasking to ensure immediate steps are taken to manage any risk to children.
Evidence mapping
Link exhibits such as documents, interviews and photos directly to the allegation it supports.
Defensible reporting
Generate investigation reports for regulators with auditable record of steps taken to protect the child.
Structured evidence analysis
Map every piece of evidence to every allegation
Comtrac supports a clear and methodical approach to managing evidence. Targeted AI can assist with analysis of exhibits relevant to an element of an offence, summarising findings. This operates under a human-in-the-loop model, ensuring investigators retain full control and validate outputs.
Reportable conduct
Intake
Plan
Interviews
Analysis
Report
Incident created
11 Mar
Triage assessment
12 Mar
Notify regulator task
16 Mar
Same process, every time
A standardised workflow that scales with your team
Our proprietary Elementising Evidence™ methodology provides a consistent, guided process for identifying key elements, mapping evidence, and generating investigation reports. It supports users at every stage, whether an experienced investigator or a frontline practitioner such as teachers.
Audit-ready by default
Generate reports that hold up to regulator scrutiny
Comtrac builds your final report as you investigate, not after. Every finding is backed by linked evidence, every decision is timestamped, and the full audit trail is one click away when the executive or regulators ask for it.
Results speak for themselves
Leading law enforcement, government regulators and private enterprise handle their most critical investigations with Comtrac.
"Comtrac has provided a central point to store information and intelligence of all allegations and streamlined our assessment and investigation process"
Director of Environmental Crime
Pair Comtrac with
practitioner-led training
Through our partnership with ICETS (RTO 31398), your team can complete a structured two-day workshop on undertaking RCS investigations. Drawn from Certificate IV in Government Investigations content, it covers the practical skills your investigators need to use Comtrac confidently from day one.
