28-29 May 2024

Ngunnawal Country | Canberra Rex Hotel & Online

Enhancing Investigations & Enforcement Outcomes

Optimise your regulatory toolkit to drive successful regulatory outcomes

The Hatchery is an organisation that delivers high-quality educational content through a variety of events such as conferences, summits, masterclasses, and workshops. They focus on empowering leaders across sectors including government, social services, health, education, and regulation by connecting them with innovative ideas and expert knowledge. Their goal is to inspire change and promote lifelong learning. They also offer bespoke private training tailored to the specific needs of organizations to enhance professional development.

For more information, visit The Hatchery.

Event Overview:

The 4th Annual Enhancing Investigations & Enforcement Outcomes Conference is the opportunity to connect with regulatory peers and experts from various jurisdictions as they explore how they can leverage the right enforcement tools to drive better compliance outcomes.  The purpose of this event is to bring together the regulatory community to exchange information and share best practices and case studies to examine how regulators can strengthen their investigative processes, drive interagency collaboration, set regulatory priorities, use enforcement tools innovatively, measure success, and much more.


Join us in Canberra for a great line up of sessions taking place on 28-29 May 2024!

Once you have registered for the event using the above link, lock in a time with one of our team members during the conference.

The regulator can no longer afford to play catch up with the regulated.

Date: Tuesday 28th May 2024
Time: 11:40 am

Russell Hunter

Senior Account Manager
Russell Hunter, Senior Account Manager at Comtrac, is dedicated to enhancing regulatory systems for better outcomes. During his more than 15 years in public service, spanning Commonwealth, Victorian, and Tasmanian governments, he focused on animal welfare and biosecurity.
In Tasmania, Russell’s initiatives in animal welfare operations boosted consistency of outcomes, and investigation efficiency by 30%. His technical knowledge and ability to translate strategy into action influenced legislative frameworks and enhanced powers for officers.
His varied career includes international work, public service leadership, and consultancy. Russell’s commitment to innovation and excellence drives his continual quest for more effective regulatory strategies, aiming for significant, positive changes in operations.

Comtrac Integrations

The latest Australian Government Investigation Standards (AGIS) eGuide

This updated framework outlines crucial ‘should’ and ‘must’ provisions, setting the bar for top-tier investigative practices and outcomes. Click through to discover the comprehensive breakdown in our eGuide

Mastering the Art of Effective Workplace Investigations

Download our playbook to learn how to run effective workplace investigations that deliver justice to afflicted parties and help organisations build healthier cultures.

John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase


Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey


As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.