Custom Workflow for
Consumer Liability Investigations

COMtrac specialises in investigation management software. Backed by a team with extensive commercial, regulatory, intelligence and software engineering expertise, COMtrac assists you in delivering high-quality briefs of evidence. We automatically generate the brief of evidence, saving you days.

COMtrac has facilitated over 200,000 investigations globally. 

Increased Transparency Over Investigations

Many case management systems are simply a repository for case details. COMtrac goes beyond this by configuring the investigation workflow and automatically creating the brief of evidence. The Elementising Evidence™ methodology enhances its quality and ensures you substantiate the elements of the case.

Surpass Legislative Requirements

COMtrac automatically pre-selects the elements of the case to meet product safety and liability legislation under the Australian Consumer Law. Know exactly what has been proved and yet to be proven. With increased transparency, shift your focus to the elements of the case that matters most.

Automatically Generate your Brief of Evidence

Whether you require digital interactive briefs in the cloud, downloadable e-briefs to external devices or fully indexed PDF briefs for printing, COMtrac has you covered. Shift your focus back to what matters most – consumer liability investigations. Save time and get hours back in your day.

The Rise of Digital Briefs and Virtual Courts

Ready to increase efficiency and improve the quality of your investigations?

With COMtrac as your investigation partner, you can increase your front-line capacity while resting assured COMtrac is by your side as your partner helping strengthen results, reducing risk and improving the overall quality of your investigations.

What are you waiting for? Begin your free 30 day trial today!



Per user per month

Unlimited Open Cases
Automated Investigator statements
Automated Brief of Evidence
Elementised Evidence
Task & Case Collaboration

Your partner to running your investigation.


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All Essential Features
Custom Forms & Workflows
Tailored for Your Processes
Reports & Statistics
24/7 Helpdesk Support
Supporting your organisation through customisation. 

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