The impact of the move towards the alternative remote workplace environments will be significant challenge to agencies which have regulatory investigation roles. Now more then ever, without the normal support of workplace peers and close supervision from management and supervisors, the agency will need to set up environments that will encourage and drive ‘consistency’ in effective investigation management methodologies.
Consistency, in the context of investigations, is replacing the thousands of individual investigation management strategies with a consistent investigation management methodology. Implementing consistency can replace the risk associated with poor investigation management practices.
The key benefits of consistency are that it delivers clarity, motivation, confidence and accountability to investigators.
Clarity: Clarity is an inevitable outcome of consistency. Without a consistent investigation management methodology, you can find yourself completely unaware of what you are meant to be doing on a daily basis. Consistency in investigation management methodologies will provide clarity on the investigation objectives, allowing you to focus with a fierce, undeterrable nature.
Motivation: When you are on top of your investigation tasks for the day/week and you can see progress, you feel naturally motivated. Fierce, potentially – but confident, most definitely! Your productivity increases significantly and are constantly motivated to just keep going and do better every time. Consistency sets the guidelines and expectations investigators have of themselves, and ultimately, you start looking for new ways to conquer the investigation objectives.
Confidence: When you’re clear minded & motivated, it’s only normal that your confidence is raised. You’ll find yourself a lot more assertive, self-assured and confident in the decisions you’re making. There’s a difference between arrogance and confidence, so don’t get them confused. Nothing is more appealing for colleagues and management than someone who is confident in their abilities, approach and demeanour. You will naturally instil trust through your tone and body language.
Accountability: It is innately human to deflect responsibility and point blame elsewhere when we haven’t got the outcome we wanted. By implementing consistent investigation management methodologies that keep an investigation on course, you inevitably create accountability for not only yourself, but the investigation team.
As you will note, each of these points is a flow on from the last. They’re all interrelated. Each key benefit is meant to empower you more than the last and really help build yourself up professionally.
COMtrac is a cloud based investigation and evidence management system that enables investigation team members to collaborate through the cloud with other investigators and third party stakeholders to an investigation (witnesses, complainants, prosecutors). COMtrac is an investigation management methodology that drives consistency, efficiency and quality of investigations through proven investigation management methodology called Elementising Evidence.
Contact us today and take advantage of our rapid deployment to get your agency remote investigation management methodologies on track (www.comtrac.com.au)